FAQs

Q: Can I return or exchange my purchase if it doesn't fit or there's something wrong with it?
A: No. Due to the nature of consignment, we cannot return or exchange online or in-store purchases.

Q: I am consignor at one of your locations, can I use my on account credit towards an online purchase?
A: No, unfortunately on account credit can only be used in store.

Q: Can I get loyalty points for my online purchase?
A: No, you can only get loyalty point for in-store purchases.

Q: How do I contact you if I have any questions?
A: Please refer to our Contact page for details.